Support

We are here to help with Here’s Shiny.

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Please include

your Mirror ID, the affected screen, steps to reproduce, and screenshots or a screen recording.

Never send：verification codes, passwords, payment passwords, identity documents, or full card numbers.

Common help

• Subscription / Restore Purchase: make sure the App Store account matches the account used to purchase. Refunds, renewals, and charges are handled in the App Store subscription or purchase history.
• Voice / Microphone: check microphone permission, network, media volume, and silent mode; then fully close and reopen the app.
• Mirror / Tarot / chat issue: confirm the network first, then send the role, screen, steps, and whether the issue can be reproduced.